Frequently Asked Questions

What is a MiFi?

It stands for “My Wi-Fi” or “Mobile WiFi”, a personal modem and wireless router in one, portable with small size to take with you so you can stay connected on up to 5 or 10 compatible devices (depend on device type). It gives you a secure, consistent and fast internet connection, while saving a fortune on data roaming fees

How many devices can I connect?

You can connect up to 5 or 10 devices to 1 MiFi depend on device type. Please note that the connection speed will be shared among each device connected, so having10 devices connected at the same time could result in noticeable speed slowdown.

How long does the battery last?

A fully charged battery lasts around 6 - 9 hours for 3G Device and 15 - 20 hours for 4G Devices. The device can be charged via the USB outlet or a wall outlet (both cables included).

What is the download / upload speed of a Pocket WiFi?

The official speed is around 100 Mbps for 4G MiFi and 21 Mbps for 3G MiFi.

What is the minimum booking days?

The minimum booking is 3 days. But if you are only traveling less than minimum booking required, you can always inform us regarding your date of return. You will be charged as a minimum booking.